Get in Touch With Us

Got a question about how sweepstakes casinos work, spotted something that needs updating, or just want to tell us what you think of the site? This page covers how to reach the Social Casinos team and what you can expect once you do.

How to Reach Us

Email is the best way to get in touch. Write to us at [email protected] and a real member of our team will read your message — we don't rely on automated replies. Please tell us upfront what your message is about (a review question, a correction, feedback, and so on) so we can get back to you faster.

We aim to respond within a couple of working days, though it can take a little longer during busier stretches. Thanks in advance for your patience.

What You Can Contact Us About

• Questions about how sweepstakes casinos work — If you're new to the dual-currency model, Gold Coins, Sweepstakes Coins, or how redemption works, ask us to point you in the right direction.
• Corrections and updates — Welcome offers, eligible states, and redemption terms at sweepstakes casinos change often. If something on our site looks out of date, we want to know so we can review it.
• Feedback on our coverage — If there's a platform, a comparison, or a topic you'd like to see us cover in more depth, tell us.
• Availability in your state — We can't give legal advice about whether a specific site can serve your state, but if you flag confusion in our content around eligibility, we'll take a fresh look.
• Partnership or editorial enquiries — If you represent an operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
• Concerns about play habits — If you or someone you know is struggling with how much time or money is going into social casino play, mention it in your message and we'll point you towards resources that can help.

A Few Things Worth Knowing Before You Write

We don't process payments, redemptions, or account issues — those questions need to go directly to the operator you're playing on, since only they can access your account, verify your identity, or process a redemption request. What we can help with is understanding how these platforms generally work, checking whether a claim on our site is accurate, and pointing you towards our comparisons of options such as Crown Coins, SplashCoins, or McLuck.

Because sweepstakes casino availability varies by state and operators periodically update which states they serve, always check the operator's own terms for the most current eligibility rules rather than relying solely on what's published here or anywhere else. If you're looking for options outside the standard sweepstakes model, our guide to non-GamStop casinos covers a different set of platforms entirely.

What Happens After You Email Us

Your message goes to a member of our editorial team, not a queue of canned responses. We read every enquiry and route it to whoever is best placed to answer — whether that's a factual correction, a general question, or a partnership request. If we can't answer something directly (for example, anything about your personal account or a pending redemption), we'll tell you clearly and suggest where to go instead.

Our Commitment to Accuracy

We aim to keep our reviews and comparisons current, factual, and free of unsupported claims. Reader feedback is one of the main ways we catch things that need updating, whether that's a welcome offer that's changed or a state restriction that's shifted. If something we've published seems off, hearing from you helps us fix it faster.

Thanks for taking the time to read this far — we look forward to your message.